Website Maintenance for (Resolved)
  • Priority - Medium
  • Affecting Other - website
  • We will be carrying out maintenance on our company facing website for a few hours on the afternoon of Sunday 2nd February 2020.

    cPanel and WordPress hosting services will not be impacted by this and all customer hosted website will remain accessible.

    Your account will be inaccessible during this time.

    If you experience any issues during this time you can open a new ticket or send an email to the Support team directly who will be able to assist you - [email protected]

  • Date - 02/02/2020 13:00 - 02/02/2020 14:59
  • Last Updated - 31/01/2020 13:37
Slow load speeds and timeout issues (Resolved)
  • Priority - High
  • Affecting Server - WEAVE01
  • [UPDATE - 12/09/2019 10:27 am]

    We are pleased to say that the issue of slow performance and connection timeouts has been resolved.


    [REPORTED - 12/09/2019 08:44 am]

    We have noticed several customers are experiencing slow website loading and connection timeout issues.

    We are working on a resolution to this issue and appreciate your patience while we rectify the problem.

  • Date - 12/09/2019 08:44 - 12/09/2019 10:27
  • Last Updated - 12/09/2019 10:30
Server MySQL upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - WEAVE01
  • Users of our shared cPanel hosting will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

  • Date - 22/05/2019 06:00 - 22/05/2019 08:02
  • Last Updated - 21/05/2019 09:45
Unable to register or transfer-in some ccTLD (Resolved)
  • Priority - Critical
  • Affecting System - Domain Registration and Transfers
  • Our upstream provider is experiencing issues with domain registration and inbound domain transfers.

    This is affecting county code top-level domains such as

    We will update you as soon as we have news of a fix.

  • Date - 02/06/2018 19:00 - 16/08/2018 14:41
  • Last Updated - 02/06/2018 19:10

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

Server Name HTTP FTP POP3 PHP Info Server Load Uptime